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| FAQ'S |
Jewelry Store offers a wide variety of Jewelry Store in various colors, styles and rhinestone configurations.
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| YOUR ON LINE ACCOUNT: |
| How Do I create a Customer account? |
| Your account will be instantly created as part of the checkout process with your first purchase at Jewelry Store. All payments are taken through paypal.com. or Secure Credit Card Paypal.com will walk you through the user name and password process. After your purchase, you will receive a confirmation e-mail with a summary of your transaction and when it will be shipped
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| CREDIT CARD SECURITY: |
| Is it safe to use my credit card on Jewelry Store? |
| YES! Jewelry Store values your privacy! We know that you care how your private information is collected and used. Paypal will never release your credit card information to anyone. Your credit card information along with all your other personal information is stored on their secure server. They use the Secure Sockets Layer (SSL) encryption method on all secure submissions. This method is generally accepted to insure secure transmission of personal information, such as credit card numbers. With common browsers such as Netscape and Internet Explorer you can see a completed key or a closed lock on the screen whenever your information is being transferred in a secure manner. In addition, your password creates another barrier of protection for your personal information. Paypal security processes have been certified by VeriSign, the leading provider of digital trust services.
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| PAYMENT: |
| What forms of payment does Jewelry Store accept? |
We accept Visa, MasterCard, Discover and American Express--all through paypal.com. If you prefer to place your order by phone please call us at 561-282-6406 or 561-212-1668 and we can take your order over the phone and then you may send a check. Your order will then be sent when the check clears the bank
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| SHIPPING INFORMATION: View Shipping |
| When and how is my order shipped? |
| At Jewelry Store, our goal is to keep shipping costs down. We send everything regular mail and the cost to you is low. If you need a rush order, we can do that too for the cost of Fed EX overnight. Please e-mail in advance to discuss pricing. Then you may pay at paypal.com directly to josephineo@Rhinestonetshirts,com
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| STATUS: |
How can I check the status of my order? |
You may contact Jewelry Store at anytime to find out when the package was shipped
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See Shipping Policies for more information.
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| RETURN POLICY: |
| What is withcrystalsandstones return policy? |
INSPECTION OF PRODUCT UPON RECEIPT. You must examine the Product(s) upon receipt. If any item is damaged or missing, you must notify with Jewelry Store at once. Jewelry Store will not consider any claim for damaged or missing items more than fourteen (14) days from the date of delivery.
LIMITED MONEY BACK GUARANTEE. Jewelry Store offers a limited money back guarantee for fourteen (14) days on unopened products only. Sales on opened or used products are final. TO RECEIVE A REFUND UNDER THE LIMITED MONEY BACK GUARANTEE, YOU MUST NOTIFY Jewelry Store OF YOUR DESIRE TO RETURN THE PRODUCT AND ACCESSORIES WITHIN FOURTEEN (14) DAYS, FROM THE DATE YOU RECEIVED YOUR PRODUCT. YOU MUST ALSO RETURN THE PRODUCT AS PACKAGED TO Jewelry Store DESIGNATED ADDRESS WITHIN SEVEN (7) DAYS AFTER YOU RECEIVE A RETURN MERCHANDISE AUTHORIZATION ("RMA") NUMBER.
Jewelry Store will refund the original purchase price of the Product and applicable sales taxes. SHIPPING, HANDLING, INSURANCE FEES, AND FEES FOR SERVICES THAT HAVE BEEN PERFORMED (INCLUDING APPLICABLE SALES TAXES) THAT YOU PAID WHEN YOU BOUGHT YOUR PRODUCT AND ACCESSORIES ARE NOT REFUNDABLE, AND WILL BE DEDUCTED FROM YOUR REFUND.
The returned Product(s) must be in the same condition as you received them.
f you are expecting a refund, please allow a reasonable period of time for the Product and/or Accessories to arrive at Jewelry Store. Jewelry Storewill inspect the Product(s) and, after they are accepted, process your refund within seven (7) business days.Jewelry Store will notify you if your Product(s) are not accepted.
THE LIMITED MONEY BACK GUARANTEE IS NOT A WARRANTY. Jewelry Store MAY CHANGE OR CANCEL IT AT ANY TIME BEFORE ACCEPTING YOUR ORDER. |
